Overview If you have Highspot integration enabled in Playbooks you might want to add Highspot attachment content while editing a Play step, to make it available to your Sales Reps, however, you might ...
Overview You are trying to add a custom top level email domain to the Do Not Track list but you are unable to add it as there is a limit on the length of top level domains accepted in Playbooks, and y...
Overview You have sent an email where you want to apply some modifications and you want to know if emails can be retracted after they have been sent. Information Unfortunately, once emails are sent ...
Overview Previously, you were able to see more email templates than you can currently see. For example, a week ago you may have seen 8 pages of email templates, but today you can only see 1 page. Or y...
Overview You want to connect your email to the Playbooks plug-in, to start sending emails from there, since it is not showing the email account set in the bottom right corner of the tool. Informatio...
Overview You've created some templates that you want to share with your team (or any team), but they can still not see all of them. Information To implement this guide, you must have the ability to ...
Overview You opened your Playbooks Plug-in instance and checked the notifications. However, the bell isn't clearing out the notification count as usual. You also confirmed that scheduled calls are not...
Overview You may want to be able to add existing/related contacts in CC or BCC by selecting them (e.g. from a picklist) when sending an email in Playbooks and want to know how to do it. You may want t...
Overview You are using a Placeholder within an email template. Once you click the Placeholder and select a link from one of the options, you notice that the link is not underlined and therefore not cl...
Overview You are using placeholders in an email template. When you insert a placeholder, it does not show the title of the placeholder; instead, it simply says Placeholder. Solution Recreate the place...