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Troubleshooting Article - Outlook Plug-In Issues

Overview

This article explains how to correctly troubleshoot issues related to Email connections. Some of the common symptoms related to this topic are:

  • The Outlook Plug-in won't let you log into Playbooks

 

Workflow

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Instructions

Close out of everything. 

Close out of Playbooks (and the whole Google Chrome instance), and Microsoft's Outlook. Then, relaunch it all and try log back in again.

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Re-Download the Extension

If you got to this point, you have to Redownload and install again the extension in your Outlook instance and then try to log back in.

Choose files or drag and drop files
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  1. Priyanka Bhotika

  2. Posted
  3. Updated

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