Overview

You have a Play where the Email step is failing for more a big amount of contacts in a record, so you want to know if those emails can be sent again from the Backend, to avoid going through every single contact and manually click send.

Information

By design, there isn't anyway to move (or push) emails after a Play is created. Nevertheless, you can workaround this problem by completing the steps described in the Automated Email Steps are not Sending out Emails KB article.

You can contact support and request this feature to be developed through an Enhancement Request.

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