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Finding the Welcome Email

Overview

When the Playbooks administrator recently created an account for you, you must follow the instructions described in the Welcome Email. In this article, we will check how to find such an email and some other important facts about it.

 

Information

Once your Playbooks account is provisioned, the new Integration User (or new Playbooks admin) will receive a welcome email from the address no-reply@xant.ai.

Check the junk or spam folder in case you don’t see it in your inbox.

You will find an email like the one shown in the below screenshot:

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Once you find the email, click on the yellow button in your Welcome email and you will either be prompted to create a password following the password requirements or be automatically directed to the next step to install the Unmanaged Package.

If the sign-on preference during provisioning was indicated to use a unique login/password versus Single Sign-On, then this email will have a yellow button saying Create Password. If the admin selected the Single Sign-On, the yellow button will say Get Started and you won’t need to create a unique password.

Password Requirements

6+ Characters
1 Uppercase
1 Lowercase
1 Number

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  1. Priyanka Bhotika

  2. Posted

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