Overview If you are trying to edit an upcoming email step you might notice that you cannot edit it because the email Step Edit button is not available. Information This might be a result of the Email ...
Overview You might get notified that people click your LinkedIn profile, but on LinkedIn, it doesn't show they actually did. Information This might be due to an email security service that scans your ...
Overview You may receive complains from a user about the inability to unsubscribe from Playbooks and want to add an unsubscribe link to emails in Playbooks so that prospects could unsubscribe from Pla...
Overview If you are sending emails outside Playbooks due to different problems you might receive undelivered emails notifications from Salesforce in Playbooks. Information If you are sending emails us...
Overview You have created a Play were emails are sent out automatically but you are receiving a message from Automated Emails, which had worked perfectly in the past: Email could not be sent automat...
Overview You can't add images to your Plays (i.e. email step) and get the following error: Failed to Upload Image: Your email provider limits attachments to 0B Also, test emails where you were trying ...
Overview Playbooks works seamlessly with your existing email service provider so you can send emails critical to your cadence strategy, get email interaction notifications, use email templates, and ot...
Overview You are sending an email from Playbooks that uses two or more snippets and when you check the email from your sent folder, you notice that the text has different font sizes. Information This ...
Overview You may use group distribution email addresses within your organization when sending emails to prospects and you want to know if it is possible to set up email templates in Playbooks with a p...
Overview You can't send any emails, and when you try to send them, you keep getting an error message that says Playbooks encountered an error. Information This type of error is generally associated ...