Error: "Content cannot be displayed" When Opening Task From SMART

Overview

You may encounter the following error when opening a Task in Salesforce integrated with SMART:

Content cannot be displayed: Dependent class is invalid and needs recompilation: Class TestUtilities: Invalid type: Territory

Information

This issue is related to SMART (not Playbooks) and may be caused by missing access to certain features.

Please reach out to the team managing SMART (e.g., VIP Ops) for your company regarding this issue.