Overview

If you are using Playbooks pre-recorded voice messages to leave voice mail you might notice that voice mail either doesn't register your pre-recorded voice message at all or registers it with a significant delay.

Information

1. Try using a different voice message to record in the same voice mail service.
2. Try calling a phone number for a different carrier, to check that it is not voice mail service-specific.

Contact support with the above information if you are still experiencing the same issue.

<supportagent>

Old Jira ticket XANT-3977 is related to the same issue, which requires clarification steps mentioned above.

New and relevant Jira ticket: INSIDESALES-88275.

</supportagent>