Creating a User Account on the Playbooks Support Portal

Overview

You may want to create a new user account on the Playbooks Customer Support Portal to submit tickets on behalf of your company and want to know how to do it.

Information

1. Register a new user account on our Support Portal - click Sign In, then click Sign Up and enter your name and email address.
   Note: You can also register an account for any of your colleagues.
   
   
   
   
2. Check your email - you should receive a verification email to confirm your account. Once, your email is confirmed you can submit new requests to our Support Team.
   Note: When submitting your first ticket, please specify the name of your company and our support agents will add your account to your organization. Make sure to register an account using your company email account.
   
   

<supportagent>

Follow the steps described in the below article to add a user to their organization:
6.1.2 Zendesk Organizations 

If you receive a request to create a new user account on the support portal, refer to the article:
Adding a User in Zendesk Support Portal
</supportagent>