Overview
When enrolling a single record in a Play ( add a record to playbooks > choose a play > finish), Playbooks shows a summary screen saying: "Congratulations! You have successfully imported 1 account. 1 new records 1 added to plays, 0 records skipped." which requires Agents to click Done before they can move on to their next record. You want this summary screen to be removed/skipped when a Rep is adding a single record.
Information
This behavior is not an option right now but has been logged as an enhancement request with Engineering and is being considered for future versions of Playbooks.
<supportagent>
Enhancement Request in Legacy Jira.
</supportagent>
Priyanka Bhotika
Comments