Overview

You want your Reps to look at a list of all their Text Message threads with all active prospects in a single view, similar to how one can pull up a list of all your text threads on a phone. You don't want to have to look up each record in Playbooks to see replies and interact with the thread.

Information

Current functionality requires you to look up each individual record to find text threads with the prospects.

The above-requested functionality has been recorded as an Enhancement Request.

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Link to case in legacy Jira
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