Is there an option to accept or decline calls with a shortcut key while the Playbooks window isn't open?

Overview

You are wondering if there is an option to accept or decline calls with a shortcut key while the Playbooks window isn't open. For example, you may be in the middle of a call and viewing a different record when you receive another call, which you want to decline quickly.

Information

No, this feature is not currently implemented, but it has been received as a suggestion in the past.