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Error: "Sorry, we couldn't connect you" When Trying to Make Calls with MS Teams

Overview

You are having issues making calls and connecting to Microsoft Teams, encountering the following error:

Sorry, we couldn't connect you

Information

This issue is caused by an error in the Microsoft Teams application. Please contact your IT team to investigate this issue further. For more information, refer to the following Microsoft thread: Can not use teams message error "Sorry we couldn't connect you".

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  1. Priyanka Bhotika

  2. Posted
  3. Updated

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