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Cannot Schedule a Meeting with the Calendar

Overview

You try to schedule a meeting by with the calendar (e.g., by clicking 'schedule a meeting' in your signature), but you get the message:
Calendar Not Found
The calendar you are looking for could not be located
 

 

Information

  1. To solve this issue, please disconnect your CRM platform from Playbooks and reconnect it back.
    To confirm that you are following the correct steps to schedule a meeting through Playbooks, take a look at the How to Configure a Link to Schedule a Meeting with the Calendar Article.

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  2. If the issue persists, check the Playbooks Status page to see if there is an ongoing incident or maintenance affecting the Calendar functionality or connection to CRM.

<supportagent> Check the Playbooks Outages chat, existing Jira tickets and tickets submitted by other customers to see if there is an ongoing outage. Also, you can try creating a link to schedule a meeting and scheduling a meeting with this link in the Test environment to confirm that issue is affecting multiple customers, and if confirmed (and there is no existing Jira) report it as a SaaS Incident.

</supportagent>

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  1. Priyanka Bhotika

  2. Posted
  3. Updated

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