Overview
You try to schedule a meeting by with the calendar (e.g., by clicking 'schedule a meeting' in your signature), but you get the message:
Calendar Not Found
The calendar you are looking for could not be located
Information
- To solve this issue, please disconnect your CRM platform from Playbooks and reconnect it back.
To confirm that you are following the correct steps to schedule a meeting through Playbooks, take a look at the How to Configure a Link to Schedule a Meeting with the Calendar Article.
- If the issue persists, check the Playbooks Status page to see if there is an ongoing incident or maintenance affecting the Calendar functionality or connection to CRM.
<supportagent> Check the Playbooks Outages chat, existing Jira tickets and tickets submitted by other customers to see if there is an ongoing outage. Also, you can try creating a link to schedule a meeting and scheduling a meeting with this link in the Test environment to confirm that issue is affecting multiple customers, and if confirmed (and there is no existing Jira) report it as a SaaS Incident.
</supportagent>
Priyanka Bhotika
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