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Error: "Playbooks does not allow calls to restricted countries" when trying to place a call

Overview

You are trying to place an outbound call, but are unable to do so. The system is flagging the call as a restricted country call. You receive an error message saying “Playbooks does not allow calls to restricted countries”.

Solution

Certain countries are not supported to call on the Playbooks platform. If you attempt to make a call to one of these countries, you will receive the error message above.

List of countries

Common Name Country Code
Afghanistan 93
Ascension 247
Belarus 375
Benin 229
British Indian Ocean Territory 246
Brunei 673
Burkina Faso 226
Burma (Myanmar) 95
Burundi 257
Cape Verde 238
Central African Republic 236
Chad 235
Comoros 269
Congo 243
Cook Islands 53
Cuba 56
Democratic Republic of the Congo 242
Djibouti 79
Ethiopia 251
Falkland Islands 500
French Polynesia 689
Gabon 241
Gambia 220
Greenland 299
Guinea 224
Guinea-Bissau 245
Haiti 509
Iran 98
Kiribati 686
Latvia 371
Liberia 231
Madagascar 261
Malawi 265
Maldives 133
Mali 223
Marshall Islands 692
Mauritania 222
Micronesia 691
Moldova 373
Nauru 674
Niue 683
Norfolk Island 672
North Korea 116
Papua New Guinea 675
Rwanda 250
Saint Helena 290
Saint Pierre and Miquelon 508
Samoa 685
Sao Tome and Principe 196
Senegal 221
Seychelles 248
Sierra Leone 201
Solomon Islands 28
Somalia 206
Sudan 211
Syria 218
Tanzania 255
Timor-Leste 670
Togo 228
Tokelau 222
Tonga 676
Tunisia 216
Tuvalu 230
Vanuatu 678
Wallis and Futuna 681
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  1. Priyanka Bhotika

  2. Posted

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